The trip increased from 28 minutes to 37 minutes. It’s also 33-50% more frequent until 9:30pm, and 100% more frequent after that. So the wait+travel time is a wash, and people hate waiting even more than they hate slow trips.
That “28 minutes” assumes no traffic or accidents on the freeway. The train also created new express service to the airport from southeast Seattle neighborhoods, and the next phase will provide that to northeast Seattle and the suburbs. The time loss travelling east-west is around three minutes, not the end of the world, and it allowed one neighborhood (Beacon Hill) to get a station that would otherwise have no station.
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